Company Name: Zuget
Platform: Merchant / Seller Mobile Application (“Merchant App”)
1. Merchant Eligibility
- Provide valid business documents
- Maintain accurate inventory
- Follow quality and legal standards
2. Product Listing
- Accurate product descriptions
- Correct pricing
- Genuine and original products
- High-quality product images
Fake or counterfeit products are strictly prohibited.
3. Orders & Fulfillment
- Pack items properly and safely
- Dispatch orders within the specified processing time
- Not cancel confirmed orders without a valid reason
4. Commission & Payments
- Commission is charged on every successful sale
- Payouts will be processed every 7–15 days (based on your policy)
- Deductions may apply for returns or policy violations
5. Returns & Refund Responsibility
- Merchants must accept valid customer returns
- Refunds will be deducted from the merchant’s upcoming payout
6. Prohibited Products
Merchants cannot list or sell:
- Counterfeit or cloned goods
- Banned or illegal items
- Offensive or inappropriate materials
7. Suspension of Account
We may suspend or terminate merchant accounts for:
- Fraud or dishonest activity
- Selling fake or illegal products
- Repeated order cancellations
- Policy violations
8. Liability
The company is not responsible for:
- Incorrect product details provided by the merchant
- Legal issues arising from the merchant’s products
- Errors in packaging or order handling by the merchant
Merchants hold full responsibility and liability for the products they sell on the platform.