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📄 Terms & Conditions – Customer App ( Clothing E-Commerce)

Last Updated: 24th,Nov 2025

Company Name: Zuget
Platform: Customer Mobile Application (“App”)

1. Acceptance of Terms

By downloading, accessing, or using this App, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the App.

2. Eligibility

You must be at least 18 years old to create an account and place orders.

3. Account Registration

You agree to:

  • Provide accurate information
  • Keep your login details secure
  • Be responsible for all activities under your account

We may terminate accounts that provide false information.

4. Product Information

We try our best to display accurate product details (colors, sizes, prices). However, slight variations may occur.

5. Pricing & Payments

  • All prices are displayed in rupee.
  • Payment methods include: UPI, Credit/Debit Card, Net Banking, Wallets (update based on your app).
  • Orders are confirmed only after successful payment.

6. Orders & Confirmation

After placing an order, you will receive:

  • Order Confirmation
  • Shipment/Delivery Updates

We reserve the right to cancel orders due to:

  • Stock unavailability
  • Payment failure
  • Fraud suspicion

7. Shipping & Delivery

Delivery times are estimates. Delays may occur due to traffic, weather, or operational issues. The company is not liable for delays caused by third-party partners.

8. Returns, Refunds & Cancellations

Your return/refund policy goes here. Example:

  • Returns accepted within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Refunds processed within 5–7 business days.
  • Certain items (innerwear, clearance items) may be non-returnable.

9. User Responsibilities

You must not:

  • Use the App for illegal activities
  • Abuse review/feedback features
  • Harass merchants or delivery partners

10. Intellectual Property

All content, logos, designs, and text are owned by Zuget. You may not copy or redistribute them without permission.

11. Limitation of Liability

The company is not responsible for:

  • Losses due to incorrect address
  • Damage after delivery
  • Unauthorized use of your account

12. Modification of Terms

We may update these Terms anytime. Continued use means you accept the changes.

13. Governing Law

These Terms are governed by the laws of Telangana, India.